Who Should You Attend:
Caseworkers who presently deal with complex housing inquiries, regularly assisting families, single adults, young people, refugees and Asylum seekers at risk of homelessness. Attendees will gain expertise guidance on how to assist constituents in a professional speedy and empathetic manner.
- Focused Learning: on how to effectively responding to requests for help.
- Access to fully updated information & resources
- Practical examples showcasing ‘best practices’ approaches to dealing with inquiries