Caseworker MP User Advice Training Day

Master the Caseworker MP System with Essential Hands-On Training

This practical, expert-led clinic is designed for new caseworkers who want to learn the core elements of the Caseworker MP system for immediate application and use. You will gain the essential skills needed to manage casework efficiently, reduce backlogs, and unlock the full potential of the software to streamline your workflow.

What Will You Learn?

• Navigating the System Effectively
  Gain the confidence to use the software efficiently and effectively, ensuring a smooth workflow.
• Managing Common Queries
  Learn how to respond to frequent casework questions with ease, saving time and reducing stress.
• Bulk Replying
  Discover how to respond to multiple cases at once, speeding up your reply process and increasing productivity.
• Tagging & Organizing
  Understand the best practices for keeping your casework structured, organized, and easily searchable for future reference.
• Using the Electoral Roll
  Learn how to quickly and accurately verify constituent details, ensuring that your casework is always up to date.
• Maximizing Functionality
  Master key system features and functionalities that will help you get the most out of Caseworker MP and improve your efficiency.