Letter Writing Master Class – Dealing with Policy Correspondence

Welcome to our premier two day training course designed to empower parliamentary assistants, constituency office staff, and administrative personnel & caseworkers with the essential skills needed to respond professionally to policy inquiries from constituents. In today’s dynamic global political environment, effective communication and strategic responses to developing policy issues is critical. Our comprehensive two-day course will delve into the intricacies of addressing how to appropriately  respond to growing policy-related correspondence from constituents while navigating the nuances of the trend of polarized and  divisive party politics with thoughtful balance, finesse and diplomacy.

What You’ll Learn how to:

• Understand Constituent Concerns: illustrating the techniques for identifying and prioritizing policy issues raised by constituents with empathy and clarity.
• Master Policy Analysis: Learn to quickly conduct thorough policy analysis, access research resources, and craft informed responses to complex issues.
• React to Proactively to Growing Public Issue of Concern: Developing a rapid response by diligently addressing public letters triggered by  Government Announcements, high-profile National & International events, Court cases, Demonstrations, Social Media movements, Local activism and local News stories.
• Utilise House of Commons Support Research resources: Access research services, collaborate with Library experts, and build working networks with the Whip Offices & Party Resources centres to confidently advocate & response to individual policy letters with ease.